ClassPerks Membership - Privacy Policy
Last updated 27.8.2025
ClassPerks respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains what information we may collect when you use the ClassPerks website, register as a member, attend ClassPerks activities, subscribe to communications or otherwise interact with ClassPerks, and how that information may be used.
1. Information We May Collect
Depending on how you interact with ClassPerks, we may collect information including:
* Your name
* Email address
* Phone number, where provided
* School, employer or professional role
* Teaching experience and professional interests
* Membership information
* Information submitted through ClassPerks forms
* Event or meetup registrations
* Communication preferences
* Records of communications with ClassPerks
* Information required to administer membership benefits or services
Where you choose to register an interest in tutoring opportunities, additional professional information may also be collected.
Information relating specifically to families, children and managed tutoring placements is handled in accordance with the separate ClassPerks Tutors Privacy Policy.
2. How We Use Your Information
Personal information may be used to:
* Create and manage your ClassPerks membership
* Provide access to relevant membership benefits and resources
* Communicate with you about your membership
* Manage registrations for ClassPerks meetups and activities
* Send newsletters, updates and other communications you have chosen to receive
* Share relevant opportunities, benefits, jobs and ClassPerks updates
* Respond to enquiries and provide support
* Administer competitions, promotions or member activities where applicable
* Manage tutor registrations and expressions of interest
* Improve ClassPerks services and understand how members use them
* Maintain appropriate business and administrative records
* Meet applicable legal or regulatory requirements
We aim to collect and use only the information reasonably required for these purposes.
3. Email & Marketing Communications
Where you have subscribed to ClassPerks communications or where otherwise permitted, we may send emails containing ClassPerks news, member benefits, events, opportunities, jobs, offers and other relevant updates.
You can unsubscribe from marketing communications at any time using the unsubscribe option provided within our emails.
Important administrative or service-related communications may still be sent where necessary in connection with an active membership, booking or service.
4. Sharing Your Information
ClassPerks does not sell members’ personal information.
Information may be shared with trusted service providers where reasonably necessary to operate ClassPerks, such as providers supporting website hosting, membership administration, email communications, payments or other business functions.
Information may also be disclosed where required by law or where reasonably necessary to protect the rights, safety or legitimate interests of ClassPerks, its members or others.
Where a ClassPerks benefit or opportunity is provided by a third-party business, your personal information will not ordinarily be provided to that business simply because you access or view the offer. If information needs to be shared to provide a particular service or benefit, this should be made clear where appropriate.
5. Third-Party Websites & Services
The ClassPerks website may contain links to third-party websites, businesses, job opportunities, discounts or services.
ClassPerks is not responsible for the privacy practices, content or security of third-party websites. You should review the relevant provider’s privacy information before submitting personal information directly to them.
6. Payments
Where payments are made for ClassPerks memberships, activities or other services, payments may be processed using third-party payment providers.
ClassPerks does not intentionally collect or store complete payment card details where payments are processed directly by those providers.
The payment provider may process personal and payment information in accordance with its own privacy policy and applicable requirements.
7. Cookies & Website Data
The ClassPerks website may use cookies and similar technologies to support website functionality, understand website usage and improve the user experience.
Some cookies may also be provided by third-party services used on the website.
Where required, users will be given appropriate choices regarding non-essential cookies.
8. Information Storage & Retention
Personal information will be stored securely and access will be limited to those who reasonably require it for the operation of ClassPerks.
Information will be retained for as long as reasonably necessary for the purpose for which it was collected, including providing ClassPerks services and maintaining appropriate legal, financial and business records.
When personal information is no longer reasonably required, it will be securely deleted or otherwise disposed of as appropriate.
9. Keeping Your Information Accurate
Members are responsible for providing accurate information and are encouraged to update ClassPerks if relevant personal or professional information changes.
You may contact ClassPerks if you would like to request that information held about you is corrected or updated.
10. Your Privacy Rights
Depending on the circumstances and applicable law, you may have rights relating to your personal information, including requesting access to or correction of information held about you and requesting deletion where appropriate.
You may also withdraw consent where processing relies on your consent.
Requests can be made using the contact details below. Certain information may need to be retained where required or permitted for legal, financial, safeguarding or legitimate business record-keeping purposes.
11. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to ClassPerks services, business practices or applicable requirements.
The most recent version will be published on the ClassPerks website with its latest review date.
12. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
ClassPerks FZ-LLC
Email: Mellisa@classperks.net
Who we are
ClassPerks (“we”, “us”) provides a membership platform for teachers to redeem in-store and online perks using time-limited QR codes.
Contact: support@classperks.net
Address: VUNE 0786, Compass Building - Al Hulaila, Al Hulaila Industrial Zone- FZ , Ras Al Khaimah, United Arab Emirates
Legal entity: ClassPerks FZ-LLC registered in Ras Al Khaimah, United Arab Emirates
Information we collect
Account & identity: name, email, school/teacher verification status.
Subscription/billing: plan, renewal status, payment method details handled by our payment processor (we do not store full card data).
Usage & redemptions: time-limited token data, scan outcomes (APPROVED/EXPIRED/REPLAYED/INVALID), vendor/device ID, timestamp, IP/device info of the scanning device (for fraud prevention).
Offers/coupons: coupon reveal/use events (for eligibility/refunds).
App & site analytics: pages viewed, device info, cookies.
How we use your information
Provide the service (generate/validate rotating QR codes, manage membership).
Prevent abuse/fraud (anti-replay, rate limiting, audit logs).
Support, troubleshooting, and safety.
Analytics to improve features (aggregated/limited).
Communications you opt into (service emails; optional marketing).
Legal bases / permissions
Contract: to deliver the membership you subscribe to.
Legitimate interests: fraud prevention, service security, analytics.
Consent: marketing emails/cookies where required.
Sharing & processors
Vendors see only what’s needed to validate your perk (approval status; no full personal profile).
Service providers (processors): hosting (e.g., Firebase/Supabase), payments (e.g., Stripe), email/support tools, analytics—bound by contracts and confidentiality.
We do not sell personal information.
Data retention
Scan logs: 90 days (for support/audit).
Token records: short-lived (≈30–60 days max) for security review, then deleted.
Account & ledger (points/referrals): while your account is active and as required for accounting/legal.
Security
HTTPS, strict access controls, secrets management, signed/hashed tokens, rate limiting, and monitoring.
Your choices & rights
Access, update, or delete your info (subject to legal limits).
Opt out of marketing at any time.
Contact support@classperks.net for requests.
International transfers
Our providers may process data outside your country. We use safeguards (contractual and technical) to protect it.
Children
The service is for adults (teachers) only.
Changes
We may update this policy. We’ll post the new date above and, for material changes, notify you in-app or by email.
Account Deletion & Subscription Cancellation
You have the right to delete your ClassPerks account at any time.
You can do this directly within the app by going to Settings → Account → Delete Account.
When you delete your account:
Your personal data will be permanently deleted or anonymized from our systems, except where retention is required by law (e.g., financial records, fraud prevention).
Any saved perks, bookings, QR redemptions, and preferences linked to your account will also be deleted.
You will be automatically signed out of the app.
Subscriptions
Deleting your account does not automatically cancel any active subscriptions:
App Store Purchases: If you purchased a subscription through the Apple App Store, you must manage or cancel your subscription directly through your Apple ID subscription settings (Manage Subscriptions).
Website Purchases (Stripe): If you purchased a subscription through our website, your subscription will be automatically cancelled when you delete your account.
We encourage you to cancel any active subscriptions before deleting your account to avoid being charged after your account is removed.